Products Finishing

SEP 2018

Products Finishing magazine is the No. 1 industrial finishing publication in the world. We keep our readers informed about the latest news and trends in plating, painting, powder coating, anodizing, electrocoating, parts cleaning, and pretreatment.

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Company President Cole Scego (left) and Barrett Scego, general manager. How do you become a Top Shop? Prepare months in advance of the survey. • Identify opportunities. • Set realistic, but aggressive goals. • Challenge internal paradigms on what is possible. The annual Products Finishing Top Shops Benchmarking Survey attempts to determine what differentiates the best finishing practices that shops should emulate to be profitable and competitive. The goal is to hone in on the best finishing practices, the most efficient procedures and the most sophisticated business opera- tions, and determine what benchmarks a shop needs to meet to be considered one of the best in the business. There are many benefits of the Products Finishing Top Shops Benchmarking Survey. Your shop can: • Understand methods for improved processes. • Uncover strengths within your organization. • Learn from the leaders' experiences. • Better prioritize and allocate resources. Select Powder Coating Uses Expansion to Propel Growth Select Powder Coating | Union, Missouri | 636-582-8105 | selectpowdercoating.com For Select Powder Coating of Union, Missouri, 2017 will go down as a trying, yet exciting time. Early last year, the 16-year-old company moved most of its operations to a new 40,000-square-foot facility and installed a new automated system with a 3-by-6-by-10-foot part window and a new batch system with a 10-by-10-by-30-foot part window. The move could have thrown a wrinkle into SPC's high- performing operation, but company President Cole Scego made sure the shop continued with outstanding performance in the new facility with new equipment, earning the company distinction in the Finishing Technologies category in the 2018 Products Finishing Top Shops Benchmarking Survey. "We are in the process of attaining AAMA 2605 certi- fication through multiple powder vendors with the goal of becoming a preferred supplier of coatings for the local architectural market," Scego adds. "We have been using Bluestreak software for five years, and it has added tremendous value to our customer service and workflow organization." SPC spent about 8 percent of gross sales on new equipment and technology in 2017. "Our job is to make every aspect of the customer experience a bit better," Scego says. "Essentially, we are proving a value- added service to our clients, and our goal is to provide as much value as possible throughout the entire customer experience." SPC has tried to make a reputation for itself by taking on some of the more challenging powder coating jobs, which often call for special- ized equipment and expertise. Scego says doing those types of projects help bring in new business. "Word of mouth has been one of our best marketing tactics, and providing a great customer experience is essential for that to be fruitful," he says. "The story is great, though the journey certainly hasn't been easy. Our customers come to us because they respect the service we provide, not because we are the cheapest option." SPC tries to remain focused on its customers and not its competition, Scego says, adding that the shop tries to constantly lean into the future and continuously improve. "We're always listening to our clients and investi- gating possible avenues for future expansion through new processes and technologies," he says. We believe a lack of innovation is a pathway to failure." Being named a Products Finishing Top Shop is proof of that. "It's great to receive validation for our hard work," Scego says. "Success is always relevant to the actions you take as a company, and great companies are built on great products or services. By placing the greatest value in our employees, we're able to provide a great service to our clients." SHOPS 2018 Visit short.pfonline.com/top-shops to get more information about how to prepare to take the survey. The shops that complete the survey will get a benchmarking report on the industry, plus a custom shop report that details specifically how their shops stack up against others in the finishing industry. It's a great way to see how you "measure up" to the industry's best. Use it as an improvement tool inside your company. PRODUCTS FINISHING — PFonline.com 17 TOP SHOPS

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